Product Specifications 

We have a policy of continuous product development and reserve the right to amend the specifications of any goods or products without prior notice in relation to future sales. 

Leather products are made from quality natural leather and accordingly they many not be uniform in colour or texture. Only the finest hides are selected but they will show natural marks and scars on the hide. 

We endeavour to display as accurately as possible the colours of our products that appear on the website. However we cannot guarantee the complete accuracy of the pictures or photographs that are shown.

Measurements 

We will not accept any liability for any extra costs incurred by you as a result of incorrect or incomplete measurements or information supplied by you. 

All dimensions specified by us are approximate. 

Prices 

Goods are delivered on weekdays directly to your home address if you live within the UK mainland. For delivery to the Channel Islands, the Isle of Man, the Scottish Islands or the Republic of Ireland additional delivery charges may also apply. to a maximum of £50.

The prices displayed on the website are for on-line purchases and promotions only. 

We will not be bound to honour any prices, where we have indicated to you subsequently that the prices displayed have been displayed in error.

Payment 

You must pay by credit, charge or debit card at the time of order. The price of any product is the price in force at the date and time of your order. You undertake that all details you provide to us for the purpose of purchasing products which may be offered by us on our website will be correct; that the credit charge or debit card which you use is your own and that there are sufficient funds or credit facilities to cover the cost of any products. We reserve the right to obtain validation of your credit charge or debit card details before accepting your order. 

Payment will be taken in full at the time of the order. 

The contract shall not have been concluded until we have completed all of the following steps: we have received your valid credit card charge or debit card payment details, we have accepted your on-line order and sent you confirmation of receipt of your order by return e-mail to the address you have given us during the registration procedure and on ordering and then we dispatched the goods to you. 

We are entitled to refuse any order placed by you. 

Delivery

All deliveries must be acknoledged by signature and any damage must be noted on the delivery slip. We cannot accept returns due to damage incurred during transit unless the damage has been reported to Teakaboo Ltd. To do so you must notify us by writing or other durable medium (including email).

Delivery costs included with handling fee of £30. (Not including London Congestion Charges) We are only able to deliver online orders to you if you have a permanent address on the UK mainland.

We will endeavour to fulfil your order by the date set out in the e-mail by which we confirmed your order.  Where this e-mail did not contain such a date we shall endeavour to fulfil your order within twelve (12) to fourteen (14) weeks to deliver from the date of your order. 

Orders totalling less than 15kg may be dispatched by post or courier. 

For all orders - any changes made to the content of your order will have an impact on your delivery date. We may therefore be unable to deliver your goods on your confirmed delivery date should changes occur and if so, a new delivery date will be given

You are responsible for providing a safe means of access from the public highway to the place of delivery. If our delivery staff consider that access is unsafe then we will not deliver the goods until safe access is provided.

If you are unable, for whatever reason to take delivery of your goods on the confirmed delivery date or we are unable to deliver the goods due to there being no safe means of access to the place of delivery or returned goods we shall be entitled to cancel your order and refund your payments less an administration fee of 20% of the order value (up to a maximum of £50 ). 

If we accidentally damage goods in the course of delivery our liability for that damage is limited to the repair, replacement or refund of the goods or the value thereof. 

Time of delivery is not of the essence in these terms and conditions.  We will not be liable for any loss or damage suffered by you through any reasonable delay or delay due to unforeseen circumstances outside of the reasonable control of Teakaboo Ltd or any reasonable rescheduling of delivery.

Returns, Refunds and Your Right to Cancel 

You have the statutory right to return any products you have purchased within seven (7) working days of delivery. To do so you must notify us in writing or other durable medium (including email) within those seven (7) working days. You will then be entitled to a refund from us less an administration fee of 20% of the order value (up to a maximum of £50 ) , which will be paid within thirty (30) days of your notice of cancellation.  Please keep the products purchased in a saleable condition and retain the original packaging in the condition it was provided. 

After this 7 day period has expired you may in certain circumstances still cancel your order and return the products you have purchased but we will retain and administration fee of 20% of the order value (up to a maximum of £50). 

If we deliver incorrect goods, you must report within 14 days of the date you receive them, or as soon as possible thereafter by contacting our Customer Services. Please keep the products purchased in a saleable condition and retain the original packaging in the condition it was provided. 

We will not be liable for any damage or loss resulting from repairs attempted by you or third parties.

Guarantees and Claims under Guarantee 

The provisions of this clause 8 below, apply in addition to your statutory consumer rights in relation to faulty or misdescribed products. These rights are not affected by the guarantee. 

We guarantee all products against faulty workmanship and/or faulty materials for a minimum period of 12 months from the actual date of delivery.  the guarantee does not cover fabric or cushion interiors. 

These guarantees do not cover fair wear and tear; neglect; abuse or misuse of your goods; loss or damage due to fire, smoke, water, lightning, sunlight, weather, rusting, corrosion, theft or explosion; accidental damage or loss or damage caused by a third party. 

In the event of a claim under guarantee occurring, please also phone our Customer Services

We will arrange to repair or replace the defective or incorrect item free of charge. Should a part no longer be available, it will be replaced with a part that most closely matches it. 

We will not be liable for any direct or indirect loss of profits or other financial loss or damage arising out of defective, damaged or wrongly delivered products over and above the value of the goods themselves. This does not affect your statutory rights.

Site Content and Disclaimers 

Every effort is made to ensure the complete accuracy of our website, however some prices/details contained on the website may change from time to time and it is possible that errors will occur. We will use our best endeavours to rectify any errors, as swiftly as possible but we cannot be responsible for any losses incurred. 

To the maximum extent permissible by law, we exclude all warranties, express or implied as to the accuracy of the information contained in any of the materials on this website. We cannot accept liability for any particular material on the website or as a result of any use of or reliance placed upon the information contained on this website. 

Any material downloaded or otherwise obtained through the use of this website is done at your own discretion and risk and that you will be solely responsible for any damage to your own computer system or loss of date that results from the download of any such material. 

Applicable Law 

We control and operate the web site from our offices within Scotland. Accordingly the laws of Scotland govern claims relating to, including the use of, this web site and the materials contained therein.

Company Reg No. 290000.